Refund policy
At Herba Himalaya, we strive to provide the best quality products. Please read our refund and return policy carefully.
Returns
Returns are accepted only if the product is damaged, defective, or wrong item delivered.
The request must be raised within 48 hours of delivery.
Product must be unused, unopened, and in original packaging.
Refunds
Once the return is approved and received, the refund will be processed within 7–10 business days.
Refunds will be credited to the original payment method.
Non-Returnable Items
Opened or used products
Products damaged due to customer mishandling
For return requests, contact us at universalgeneraltc@gmail.com or call 9289051177.